* The Owner of Trails Edge #46 will not be liable for any claims, losses, damages, costs, expenses, delays or loss of enjoyment, of any nature or kind whatsoever, to you or your traveling companions or other group members resulting from events beyond our or a supplier's reasonable control. This would include, but not be limited to, acts of God, strikes, lockouts or other labor disputes or disruptions, wars, blockades, insurrections, riots, earthquakes, weather conditions, snow conditions, lift closures, road closures, floods, or acts or restraints imposed by government authorities.
| Property Policy |
Description |
Comment |
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Cancellations Made by Guests
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30 days prior to arrival date = Cancellation refund will be in full less one nights stay plus taxes. Cancellation withing 30 days prior to arrival will forfeit full payment.
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Check-In Time
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4:00 p.m.
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Check-Out Time
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10:00 a.m.
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Complaints Concerning Property
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Report all property complaints or obvious damage caused by previous Guests to us immediately, by phone and by email as they become evident. Serious problems should be reported with supporting photographs. We will make our best efforts to rectify problems within 24 hours of notification.
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Failure to notify us of property-related problems while in the property and as they become evident, will forfeit any rights or claims against us regarding property condition after your departure.
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Delivery of Instructions and Access Information
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No physical keys are distributed. Front door is accessed with a keyless entry pad. Key code will be emailed to guest prior to stay.
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Excessive Cleaning Costs
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charged to guest
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Excessive Noise
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Repeated complaints of excessive noise are grounds for eviction with no refund
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Garbage Removal
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Please place trash in large garbage can in garage.
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Guest Account Termination
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The Owner or their Contact reserve the right to request permanent Guest account inactivation from this web sites technical administrators in the event of one or more of the following Guest actions: intentional property policy violation causing material damage or fines, Guest misrepresentation and/or fraud, intentionally defacing or damaging public or private property, breaking laws and bylaws, theft, public indecency, harassment, causing bodily or emotional harm & disturbing the peace after repetitive warnings.
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Guests will be notified by email of account termination. Guests may choose to appeal their account termination. Guests may be given the chance to reconcile with the Owner as a condition of preserving or reversing their account status. Account termination prevents the Guest from booking this or any other property that uses the same web site
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Housekeeping
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Unit will be clean and ready for your arrival.
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Ineligible Guests & Refusal of Business: 48-Hour Reservation Cancellation
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The Owner or their Contact reserves the right to cancel
reservations made by, and refuse business to: Guests who do not meet the
policies published in this property's Policies Table at the time of booking
and past Guests known to have : intentionally violated rental property
policies, damaged and/or defaced rental properties through intentionally
destructive and/or negligent behavior, engaged in theft, broken local bylaws
and laws, committed fraud or who misrepresented themselves, and Guests who
have caused bodily or emotional harm to any third parties. Reservations may
be cancelled up to a maximum of 48 hours from the time the ineligible Guest
made the booking.
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Guests will be issued a refund by personal cheque. Refunds will be
adjusted for any payment processing expenses
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Internet Availability & Usage
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Wireless internet available for guests - connection information provided in unit information bookl in unit
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Late Reservation Payments
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Reservations made within 45 days are payable in full at time of booking
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Liability
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Guest will be responsible for any property damage during their stay.
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The owner of Trails Edge #46 will not be liable for any claims, losses, damages, costs, expenses, delays or loss of enjoyment, of any nature or kind whatsoever, to you or your traveling companions or other group members resutling from events beyond our or a supplier's reasonable control. This would include, but not limited to, acts of God, strikes, lockouts or other labor disputes or disruptions, wars, blockades, insurrections, riots, earthquakes, weather conditions, snow conditions, lift closures, road closures, floods, or acts or restraints imposed by government authorities.
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Locking Door
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Please make sure to lock all doors upon all departures from the home.
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Maintenance Emergencies
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Please contact Andrea Nielsen @ 250-319-5680
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Maximum Sleeping Capacity
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7 people
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Minimum Age Requirement
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25
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Missing Items
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Guests will be responsible for any and all missing items. Please make sure to lock doors upon all departures from the home.
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Pets
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No pets allowed
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Privacy
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The Owner, their booking Contact and this web sites technical administrators agree to not sell, refer, rent or divulge to any third parties the names or personal information of their Guests without prior written consent from the Guests, except under force of law, or for law enforcement purposes relating to policy and property violation. The Owner and their booking Contact also agree to not use Guest personal information for any reason other than its original intended purpose without written consent from the Guests.
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Guests agree to not sell, refer, rent or divulge to any third parties the names or personal information of the Owner or their booking Contact without prior written consent from the Owner and/or Contact, except under force of law or for law enforcement purposes. Guests also agree to not use Owner or Contact personal information for any reason other than its original intended purpose without written consent from the Owners and their Contact.
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Property Damage
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Guests will be responsible for any damages. Please contact Andrea Nielsen @ 250-319-5680
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Reservation Changes
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Any revisions to accommodation and/or departure dates will incur a $25.00 administrative fee.
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'No-shows' are processed as a concellation and the owner will retain full payment.
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Reservation Guarantee
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Smoking
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No smoking allowed
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